Vantage CRM is one of the most intuitive and easy to implement Customer Relationship Management solutions available today. It enables management of all customer touch points to improve customer acquisition, retention and satisfaction while delivering a 360-degree view of your customers and prospects. It’s everything you need for your sales, marketing, and customer service teams and is also priced at less than half the cost of Salesforce.com, making it a superior value with one of the lowest usage costs in the industry.
Key features you need without the complicated implementationMost CRM solutions require extensive IT support or worse yet: expensive 3rd party consultants. Vantage CRM on the other hand is a browser based on-demand solution that doesn’t need any internal systems or IT support. Vantage CRM can be implemented in as little as a day. Vantage CRM can easily be customized to fit your unique business needs. Best of all, Vantage CRM fully integrates with our Vantage MAXvoice and Vantage MAXcall center solutions so that all calls are auto-logged and outbound calls are click to dial from your desktop, saving hours per week per user. It truly knows when a contact has been made for how long and who it was with. Also available is our iSEEK Intelligent Agent data analytics capability allowing your employees to query any element of your data without IT involvement, improving your bottom-line as well as gaining insight into your business.
Key features include:
- Pipeline management and forecasting
- Account, contact & activity management and sales force automation
- Customer service, support, retention & revenue enhancement tools
- Prospect & lead conversion management tools
- Comprehensive marketing automation & campaign tools
- Powerful, customizable analytics & reporting
- Ability to take your CRM with you everywhere with VCRM Mobile
- Integration with MAXvoice and MAXcall center solutions
Now available on MobileVantage CRM Mobile for provides complete and simplified access to your most important sales and contact information – all while you are on the go! With Vantage CRM’s intuitive app interface, you can easily add or update important sales records and automatically track all communication activities so that you and your reps can focus on what matters most – building customer relationships. By putting sales information in the palm of your reps hands, they will have everything they need to be more efficient and close more business. Vantage CRM also syncs sales information across various mobile devices and the web application in real-time.
Features & Functionality
- Access & update: Leads, Contact, Account, Opportunity & Trouble Ticket records
- One touch communication buttons for email, call, and SMS with activity logging capabilities
- Automated call logging and activity outcome tracking
- Automated SMS logging and activity outcome tracking
- Reporting and dashboard capabilities allowing you to view important sales funnel information relevant to prospecting and contact interactions, or to customize your information display to fit your needs