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Benefits from Vantage VoIP Integrations for Businesses
- Vantage is a VoIP software development company; we own our product code and possess the required expertise and flexibility to integrate seamlessly with third party systems. Be it building extensions, APIs or out-of-the-box integrations, we have been doing it since 2004, from our US headquarters in New Hope, Pennsylvania.
- Vantage VoIP Integrations enable smoother data flows across the business leading to better collaborations and faster decision-making. No need to juggle between different tools to track information updates and send the right message to the right target audience. Synchronization of your contacts across platforms increases customer service levels and productivity.
- Vantage VoIP is an end-to-end cloud solution, easily accessible via our AddVantage Mobile for Android and iOS, Vantage’s Built-In Web phone for any internet-ready device / standard internet browsers, and AddVantage Desktop for Windows and Mac. This allows access to other tools via integrations from a single dashboard. Admin can monitor operations remotely and track KPIs more efficiently.
- Vantage VoIP facilitates international calls at low costs. Integrations with other information systems from the business also provide the right context on the same screen for agents to service customers with a personalized touch, increasing effectiveness and efficiency.
- Vantage VoIP customers get 24/7 local support from USA with a 10-minute call back SLA.
Use Vantage VoIP technology integrations and continue using your existing information systems and applications with easier access and higher ROI.
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Teams AddVantage
Our customers have enhanced their business communications with Teams AddVantage. Integrating Vantage’s VoIP with MS Teams creates a unified platform that integrates VoIP and video capabilities and streamlines communications and propels collaboration. Employees don't need to switch between different applications, and can initiate calls, share screens, and collaborate on documents in real-time, all from within MS Teams, boosting productivity. Complete calling from your Teams workspace to customers, vendors, and co-workers from a single screen, along with Vantage's suite of efficient telephony features, tools, and reporting. Our customers have saved resources and costs by combining internal and external communications into one seamless system. This enables the company to command centralized control over a truly unified communications system.
Our customers can use their existing MS Teams phone App licenses or use Vantage’s MS Teams integrated license to use this feature.
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VantageCRM
Vantage customers can leverage their existing CRM licenses to connect with customers, prospects and other contacts readily from the CRM using VantageCRM. VantageCRM integrates Vantage VoIP with the CRM you are using daily to enable, click to dial from any account / contact / opportunity / lead or campaign. Employees can refer to the background for every call by pulling the relevant record from the CRM directly, automate call event logging, record calls, attach notes and schedule follow-ups. Such automation of workflows, redundancy of tasks, and streamlining of work have cut time and costs for our customers, improving the experience for both their customers and their employees, equally. The company can retrieve real-time user activity reports for all employees from any location at any time.