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Communicate More
Business success is often the result of efficient, timely, personal interactions between your staff and key contributors. MAXvoice is a hosted communications service, a communications tool that enables your staff to communicate more with your customers, prospective customers, partners, vendors, support resources, co-workers, and other collaborators. You don’t need just another cloud-based ‘phone system’ - if you need to close sales quicker and keep your customers happy…you need to Communicate More.
Get More Results With Current Staffing
Using MAXvoice allows your staff to complete more tasks, more timely, and therefore accomplish more each workday = improved employee morale = improved business results.
- Enterprise class functionality
- Mobility feature set
- Telecommuter & Multi-Site support
- Team Chat & Video
- Easy to use, web-accessible services control
MAXvoice reduces wasted time by moving calls to the staff member best-equipped to IMMEDIATELY address the caller request.
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Communications Concierge
A phone call, a box of phones and video links is not support. With every MAXvoice customer turn-up, Vantage’s Communications Concierge team engages you directly. Acting as your ‘voice specialist’, a dedicated Project Manager guides the services design and implementation to address your specific needs. Followed by live (on-site) end-user training. A Premise Support Engineer is also assigned to assist with any adjustments that may be required to apply VoIP network best practices to your LAN.
Ongoing live support is available 24x7x365. Vantage's Communications Concierge service team extends beyond your initial turn-up, providing personal support to quickly address your requests for assistance.
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Every MAXvoice standard user gets
- Individual (DID) phone number
- Unlimited domestic calling
- 2 call paths
- VM --> e-mail
- Complete suite of features & functions
- Team chat & video
- Web-accessible user interface for quick services administration
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Every company gets
- Main number or numbers
- Automated Attendant
- Time of Day Call Routing
- Urgent Message Notification
- Standardized, web-based services administration
- On-line ticketing and billing
- Access to the Vantage Communications Concierge
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Optional services
- Toll Free calling
- IP Fax
- Audio Conference Bridge Services
- MAXcallcommand Call Center Services
- SecretLair Collaboration
- Voice-optimized internet access
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Predictable MRC
- $24.95 fixed monthly rate per user
- Minimal capital required
- Lower cost than operating a premises-based system
- Quickly add or delete users and services to meet ‘current’ business needs
- Reduces IT and management labor costs resulting from inadequate systems or under-performing service providers
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Business Value
- Extend ‘office’ communications to employees regardless of location or device
- Built-in business continuance
- Vantage’s redundant MAXcore Platform gets you out of the telephone business
- Standardization of services and administration across all locations
- Individualized call control to satisfy each employee’s specific needs
- Simplified management and administration
